Privacy Policy
Effective Date: 1 September 2025
Grit & Grind (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and any other information you voluntarily provide when making an enquiry, registering interest, booking a tour, subscribing to updates, or contacting us.
Usage Data
Information about how you use our website, including pages visited, time spent on the site, browser type, and general interaction data. This information may be collected through cookies or third-party analytics tools such as Google Analytics.
Device Information
Technical data such as IP address, operating system, and device type.
How We Use Your Information
We use personal information to:
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Respond to enquiries and provide customer support
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Manage bookings, registrations, and tour logistics
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Communicate important information related to tours or events
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Send updates or marketing communications where you have opted in
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Improve website functionality and user experience
We only collect and use personal information where it is necessary and relevant to providing our services.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only where necessary, including:
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Service providers such as website hosting platforms, analytics providers, email services, and payment processors
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Legal or regulatory authorities where required by law or to protect our legal rights
All third-party service providers are required to handle your information responsibly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyse website traffic. You may adjust your browser settings to disable cookies, although this may affect certain site features.
Data Security
You have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your personal information
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Withdraw consent for marketing communications at any time
Requests can be made by contacting us at info@gritandgrind.co.za.
International Visitors
If you are accessing our website from outside South Africa, please note that your information may be processed or stored in South Africa or by service providers located in other countries. We take reasonable steps to ensure appropriate safeguards are in place.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.